
Service Excellence – The Winning Growth Engine
An interactive lecture that inspires participants to actively engage in enhancing both internal and external service!
Sales and Customer Interfaces. Business Development. Management and Leadership.
All lectures are delivered dynamically and engagingly.
Available in Hebrew, English, or Spanish.
It's possible to "assemble" a dedicated lecture by combining various content.
All content can be expanded into workshops and in-depth training processes.
Enjoy them remotely via video meetings.
Always delivered after a preparatory conversation and profiling.
Participants leave with personal tasks for implementation and assimilation, acquiring skills and tools.
An interactive lecture that inspires participants to actively engage in enhancing both internal and external service!
Practical and proven tools to improve results in sales to business, global, and strategic clients. Learn tools for “value selling” in prolonged and complex sales processes.
Influence and persuasion tools for effectively managing a business meeting and throughout the sales process. The content can be tailored to any type of sale and segment, including B2B and C2B.
Techniques and tools for managing objections and resolving conflicts during the sales process and throughout the customer relationship.
Learning and analyzing studies and case events, major successes, and notable failures from the business world over the past 50 years, along with the lessons every manager must know.
An in-depth review of 15 dimensions that impact business success, including self-assessment and learning a collection of practical ideas to improve performance using various methodologies.
Practical tools for creating a managerial “Butterfly Effect” – an unstoppable, thriving, and high-performing team. Learn the five principles of management, establish and institutionalize management routines, nurture individuals, and inspire the group.
Time is the only resource that is equally given to all of us: 86,400 seconds every day. Principles and practical tools for maximizing daily productivity while increasing efficiency, effectiveness, and creating a healthier balance between professional and personal life.
Enhance your managerial strengths and amplify your ability to leave a lasting and meaningful impact – an engaging lecture on achieving excellence in management during times of rapid change and uncertainty.
What is the secret of outstanding managers? How do they succeed in building a winning team and leading